Airtel is known for its fastest network, which has made it one of the leading telecommunication companies. On July 7, 1995, Mr Sunil Bharti Mittal started the Bharti Airtel company, which became the Airtel brand on December 20, 2010. With 355.75 million users, this network became one of the fastest networks in India.
Many Airtel users have the Airtel Payment Bank account from their services, which became the first payment bank. After opening this account, many users rarely close it for various purposes. This article details the reasons for closing, how to close and many other details.
What is an Airtel Payment Bank account?
Today, everyone has a savings account to save amounts for future purposes and make payments. Digitalisation has become even easier, and many people are interested in the Airtel Payments bank. Creating the Airtel Payment bank account solves unique problems different from those of traditional banks in India.
Airtel launched this bank system to solve many modern problems with a perfect solution. With this bank account, you can eliminate all the huge documentation processes and stand in the crowd in the bank. You can make your payments online easily with your savings with a single-step process.
Reasons to close the Airtel Payment Bank account:
Even though Airtel Payments Bank solves every user’s day-to-day problems easily, it does not depend on cash for payments. Once a user opens an Airtel Payment Bank account, they rarely close it. Some of the reasons to close the account are,
- Customers tend to close the account if they hold multiple bank accounts.
- If a customer faces a lack of customer service, they close their accounts.
- The lower interest rate can also be the reason for closing this payment account.
- If any unused bank accounts are under their name, they close this payment account.
- Many customers close their accounts if there are many transaction and withdrawal limitations.
- If there is a bad relationship with the bank staff, then the customer plans to close their account in the bank.
- Higher service fees and transactions can also be one of the reasons.
- If the account holder moves to another city without a branch, it can lead to the closure of the account.
Processes to close the Airtel Payment Bank Account:
A customer who holds an Airtel Payment Bank Account in the Payment Bank can close their account using the following three processes. They are,
Through email:
Airtel Payment Bank has an email that receives requests from its customers. One process is sending an email to the bank requesting to close the account. Please send your request to this email: wecare@airtelbank.com, where you will receive an email from them asking for your details. They ask for your Aadhar card, proof of address, and PAN card.
After submission, they will proceed with the process and close the bank account as promised.
Calling customer care:
Another way to close the payment account is to call the customer care number. 400 or 8800688006 is the toll-free number for the Airtel Payment bank that takes your request. Before closing the account, the executive asks for the main reason for closing, which you must mention.
Remove your savings amount and clear all cheques before the call so they can proceed with your request. They take your ID proof and bank details and execute the closure, which takes seven business days for the competition.
Visit the nearest Airtel Payments Bank Point:
The final process to close the payment account is to visit the nearest Airtel Payments bank point. This is an Aadhar-enabled payment system that makes every process easy. Visit the bank point and request the executive to close your bank account.
They ask for proof of your bank details and ID, as they did with the previous processes. After verification, they continue the closure process, which takes seven business days. You will get an SMS from the bank to the registered number with the closure confirmation.
Things to keep in mind before closing the Airtel Payment Bank Account:
Before closing the Airtel Payment Bank Account, you must note a few important things as a customer. They are,
- You must clear the account balance and download your bank statement before closing.
- Once you close the account, there is no way of re-opening it.
- Close all your automated payments from this bank account before closing it.
- Clear all your previous bills and payment dues before closing the bank account.
- De-link every portal that you linked with this bank account.
Conclusion:
Airtel Network is one of the fastest networks in India, with 355.75 million users. They launched the Airtel Payments Bank so that their customers could provide more services. This bank makes it easy to make digital payments without depending on cash. Every customer can open an Airtel Payment Bank Account for their transactions. However, after creation, they can also close it for various purposes. One can close the account through customer care, email, or visiting the closest bank point. More details about this bank are in the above article.
FAQs:
What is an Airtel Payments bank?
Airtel Payment Bank is a savings/payment bank launched by the AIrtel networks to provide more digital payment options for their customers.
What are the main reasons to close the Airtel payment account?
Some of the reasons can be their low-interest rates, high service charges, bad relations with bank staff, multiple accounts, etc.
What are the main processes to close the Airtel Payment Account?
Customers can close their Payment Bank account from Airtel by calling their customer care or emailing them. Or visit the nearest payment bank point.
Is it necessary to remove all the savings before closing the bank account?
It would help to clear all the savings amounts from the bank account before closing it to avoid loss.